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Battery Health Check

A battery health check measures your pack's real remaining capacity and tests the cells and BMS. It tells you whether lost range means a tired battery, a bad charger, or a failing BMS.

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Common causes

  • Noticeable drop in range
  • Battery taking longer to charge
  • Sudden shutoffs under load
  • Pack getting hot while charging
  • Age and high cycle count
  • Planning to buy a used e-bike or scooter

Frequently asked questions

What does a battery health check actually tell me?

It shows your pack's remaining usable capacity versus when it was new, plus the condition of the cells and BMS.

Is a health check worth it before buying used?

Definitely - the battery is the most expensive part, and a quick test reveals how much life it has left.

How it works

1

Describe the issue

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2

Connect with a provider

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3

Get it fixed

Your provider comes to your location, diagnoses the issue on the spot, and gets you back on the road.

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